Intellectual Property Complaints
Intellectual Property Complaints — Notice & Takedown
Operated by Virtual Gaming Solutions LP · Last updated: 7 July 2026 · Submit complaints to: legal@probemas.com
1Our Commitment
Probemas is a marketplace platform and respects the intellectual-property rights of others. We expect the same of everyone who uses or supplies through the Platform. If you are a rights holder (or an agent authorised to act for one) and believe that material on the Platform infringes your copyright, trademark, or other intellectual-property right, you may submit a complaint using the procedure below. We review complaints promptly and remove or disable access to material where warranted.
2How to Submit a Complaint
Email legal@probemas.com with the subject line "IP Complaint" and include all of the following:
1. Identification of the protected work — the copyright work, registered trademark (with registration number where applicable), or other right you believe is infringed.
2. Identification of the material — the exact URL(s) or a precise description of where the allegedly infringing material appears on the Platform.
3. Your contact details — name, organisation, postal address, email, and your authority to act for the rights holder.
4. A good-faith statement — that you believe in good faith the use is not authorised by the rights holder, its agent, or the law, and that the information in your notice is accurate.
5. Signature — a physical or electronic signature of the rights holder or authorised agent.
3What Happens Next
We acknowledge complete notices and review them promptly. Where a complaint is substantiated, we remove or disable access to the material and, where relevant, notify the party that supplied it. Incomplete notices may be returned with a request for the missing information. Submitting a knowingly false or misleading complaint may expose you to liability.
4Counter-Notice
If material you supplied was removed following a complaint and you believe the removal was mistaken or the material is not infringing, you may submit a counter-notice to legal@probemas.com including: identification of the removed material, your contact details, a good-faith statement explaining why you believe the removal was in error, and your signature. We review counter-notices and may restore material where the counter-notice is substantiated and no legal proceedings are notified to us within a reasonable period.
5Repeat Infringers
We may suspend or terminate the accounts of users or suppliers who are the subject of repeated substantiated intellectual-property complaints.
Probemas is not affiliated with, endorsed by, sponsored by, or associated with Jagex Ltd. RuneScape® and Old School RuneScape® are trademarks of Jagex Ltd. We use these names only to describe the products and services we offer.
VIRTUAL GAMING SOLUTIONS LP — 272 Bath Street, Glasgow G2 4JR, United Kingdom